Clients

One record per client, and what they owe

Client records with GSTINs, branches and codes, and an account of what each one owes.

The client list beside Global Logistics: ₹2,10,040 billed, ₹1,92,240 received, ₹17,800 TDS withheld and nothing outstanding. Demo data.

The problem it solves

01

The same client, spelt three ways

Typed onto each invoice, one buyer ends up with two spellings, two GSTINs and two states in a year — and the return reads them as different buyers.

02

The wrong state, the wrong tax

A client's state decides the place of supply, and with it CGST and SGST or IGST. A state that disagrees with the GSTIN mis-taxes every invoice that follows.

03

What a client owes, from memory

What was billed, what came in and what the client kept back as TDS sit in different places, so the first question on a client call needs a spreadsheet.

What it does

location_on

The GSTIN decides the tax

The GSTIN and state on the record decide the place of supply and the return table

account_tree

Branches of one client

Several registrations for one client, each invoiced on its own GSTIN

tag

Their own codes first

HSN and SAC codes mapped to a client and offered first on their invoices

monitoring

An account of each client

Billed, received, TDS withheld, outstanding and overdue on one page

Who it is for

business

Companies and LLPs

A client registered in several states kept as one record with a GSTIN per branch, and each person seeing only the clients they are allowed to.

groups

Agencies, studios and firms

Each client's projects on their page with the value before GST, and every invoice ever raised to them one link away.

person

Freelancers and consultants

What each client was billed and paid, and what they withheld as TDS, ready for the day Form 26AS is checked.

storefront

Proprietors and small businesses

Buyers without a GSTIN kept too, so sales to unregistered customers still carry the right state.

How it works

01

What a client's page adds up

Billed, received, the TDS they withheld and what is still outstanding, with how many invoices are open and how many are overdue — the question a client call starts with, answered before the call.

Global Logistics Pvt Ltd, this financial year
FigureAmountWhat it counts
Billed₹2,10,040With GST, less credit notes; cancelled invoices left out
Received₹1,92,240Paid into the bank
TDS withheld₹17,800Kept back by the client, claimed against Form 26AS
Outstanding₹0Nothing open, nothing overdue

Billed is what was received, plus the TDS withheld, plus what is outstanding.

An example, not live data.

02

One client, several registrations

A client registered in several states keeps one record and a GSTIN for each branch. An invoice goes to the branch it is for, and its tax follows that branch's state.

Sunrise Packaging Co, three registrations
Head office, PuneMaharashtra · GSTIN on file
IGSTPrimary
Lucknow unitUttar Pradesh · GSTIN on file
CGST + SGSTBranch
Delhi depotDelhi · GSTIN on file
IGSTBranch

An example, not live data.

Everything it covers

check_circle

On each client

Name, address and state
GSTIN, checked, with the state and PAN read from it
A warning when the state and the GSTIN disagree
Contact person, phone and email
Branches, each with its own GSTIN
Active, or archived with their history kept
check_circle

Their page

Billed, received, TDS withheld and outstanding
Open and overdue invoices, and how much is overdue
Their projects, with the value before GST
Recent invoices, and a link to all of them
A link to their supplier record when they are also a supplier
check_circle

Codes and control

HSN and SAC codes mapped to the client and offered first
Staff see the clients they added unless allowed to see all
A prospect becomes a client when their quotation is accepted
The number of clients follows the plan
A save made on an out-of-date copy is refused, not written over
cancel

What it does not do

It does not send statements or payment reminders to clients.
Clients cannot sign in to see their own invoices.

Questions about clients

What does a customer record hold?

Who they are, their GSTIN if they have one, and the address and state the supply is made to.

Why does the customer's state matter?

It decides the place of supply, and the place of supply decides whether the tax is CGST and SGST or IGST. Getting it wrong mis-taxes the invoice and the return that follows from it.

Does their GSTIN change anything?

It decides which table of the return the invoice lands in. A registered buyer makes it B2B; an unregistered one makes it B2C, large or small by value and place of supply.

Why not just type the customer name on the invoice?

Because documents are raised against the record, the same buyer cannot end up with two spellings, two GSTINs and two states across a year of invoices.

Start free. No card required.

1 project, 5 clients and 3 invoices a month.